SHIPPING POLICY

Shipping Policy for Online Programme 2025

Thank you for choosing to enroll in our online programs! As our courses and resources are delivered digitally, there is no physical shipping involved. Instead, all materials will be provided to you via download links or online access.

Digital Delivery

Once your payment has been successfully processed, you will receive instant access to the program via a secure download link or through a personalized login on our website.
All materials associated with the Soul Channel Programme (and other digital offerings) will be available for download or online viewing directly through your account or via email within [X] minutes/hours of purchase.
You will receive an email confirmation with a link to access your program. Please ensure that your email address is entered correctly to avoid delivery issues.

Access to Content

You will have lifelong access to the programme and its associated materials (e.g., audio files, PDFs, videos) for as long as the course is available. This means you can revisit the content whenever you need it.
We recommend that you download and save all program materials to your personal device to ensure you have continued access, even if any online systems are temporarily unavailable.

Troubleshooting

If you encounter any issues accessing your program or if the download link does not work, please contact us at Lydia@crystalharmony.com, and we will assist you as quickly as possible.

Refunds and Cancellations

Please note that due to the nature of digital content, all sales are final. We do not offer refunds once the download link or access has been provided. However, if you encounter technical issues preventing you from accessing the program, please reach out to us for support.